Booking Terms & Availability
BOOKING TERMS FOR ACCOMMODATION
Detail regarding the booking terms and requirements are also shown in the rules and information section for this subject & the relevant chalet or accomodation brochure detail - development for a customer fill in form is complete from winter 2010.
IF YOU HAVE TO CHANGE DATES OR CANCEL
It is very rare, but occasionally customers require changes to their booking dates. Puffin Dive Centre will assist in every possible way to accommodate the changes, however, a reasonable notice, of a minimum of 7 working days should be given for an adjustment, as logistical considerations will have to be dealt with, for which there is a fee of £25 towards administrative costs.
Where a student or customer decides to cancel completely, Puffin Dive Centre will charge a penalty equal to the deposit paid or 50% of the course fee at our option. All alterations or cancellations should be in writing.
Where a student or customer fails to attend on the agreed time, this will be treated as a cancellation and subject to a minimum of the charge shown above.
IF WE HAVE TO CHANGE DATES OR CANCEL
The likelihood of us being forced to alter or cancel your booking, is remote. However, arrangements are sometimes made many months in advance and occasionally changes or cancellations due to weather or other situations are unavoidable. In this unlikely event, we will refund or re arrange at our option. In the case of a change in arrangements, we will always ensure that the standard of any replacement is the equivalent.
BOOKING TERMS AND CONDITIONS
It is rare that any days are lost completely due to weather; (on average 2-3 days per year) however customers are encouraged to take travel insurance in the unlikely event of lost days. Puffin Dive Centre cannot indemnify the customer against the loss of courses, accommodation costs, travel arrangements, kit hire, etc due to poor weather or conditions beyond our control.
© Puffin Dive Centre 2015